Terms of service

PERSONAL INFORMATION

When you visit our website, we automatically collect certain information about your device, including details about your browser, IP address, time zone, and some of the cookies installed on your device. As you browse the website, we also collect information about the specific pages or products you view, which websites or search terms led you to us, and how you interact with the website. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:

  • Cookies: Small data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

  • Log files: Track actions occurring on the website and collect data such as IP addresses, browser type, internet service provider, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the website.

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we mention "Personal Information" in this privacy policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the order information we collect to process and fulfill the orders you place on the website (including handling payments, arranging shipment, and providing invoices and order confirmations). In addition, we use the order information to:

  • Communicate with you;

  • Review our orders to detect potential risks or fraud; and

  • If you have consented, send you information or offers about our products and services.

We use the collected device information to help us identify potential risks and fraud (particularly through your IP address) and to improve and optimize our website—for example, by generating analytics about how customers browse and interact with the site and to assess the effectiveness of our marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use it as described above. For example, we use Shopify to power our online store—you can read more about how Shopify handles your personal information on their website. We also use Google Analytics to help us understand how our customers use the website—read more about how Google manages your information on their site. You can opt out of Google Analytics using the Google Analytics opt-out tool.

We may also share your personal information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising through the following links:

  • Facebook: Ad settings

You can also opt out of certain advertising services via the Digital Advertising Alliance’s opt-out portal.

DO NOT TRACK

Please note that we do not alter our data collection and usage practices when we receive a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a resident of the EU, you have the right to access, correct, or request deletion of the personal information we hold about you. If you wish to exercise this right, please contact us using the information below.

Please note that we may process your information to fulfill contracts we have with you (for example, when you place an order) or to pursue our legitimate business interests. Additionally, your information may be transferred outside the EU, including to Canada and the United States.

DATA RETENTION

When you place an order through our website, we retain your order information for as long as necessary for our records, unless you request that we delete it.

You also agree to our messaging Terms and our messaging Privacy Policy.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other legal or operational reasons.

CONTACT US

For questions about our privacy practices or to file a complaint, contact us at OsmiLash@gmail.com or use the contact form on our website under “Contact Us.”